frequently asked questions
Here you will find the answers to the most frequently asked questions. Other questions? Please contact us! Call us: +31 413 78 22 50. Or send us an e-mail: info@noordkade-uitjes.nl
Can I park near your location?
At the Noordkade there are 3 large parking lots, parking is for free in all of them. All 3 are within walking distance of Noordkade Uitjes.
Parkinglot P1 is closest by Noordkade Uitjes.
Is there a possibility of drinking at your location?
Noordkade Uitjes has her own bar where you are more than welcome. Above that, there are multiple restaurants, lunchrooms, and coffee places at the Noordkade. We would like to give you advice.
Is it possible to celebrate my birthday or anniversary party at Noordkade Uitjes?
That is possible for sure. We offer different possibilities for a completely taken care of program. Consider drinks, snacks, or a completely provided walking dinner. We can help you in organizing your party. If you are interested, call us via +31 413 78 22 50.
Is it possible to combine multiple activities?
Yes it is, and it is convenient for the price! If you combine your activities, we might be able to do something with the price.
Which payment-options are possible when I make my reservation online?
IDeal, debit card payment, cash, or an invoice.
You can pay directly online via IDeal. If you choose to pay in cash or debit you pay at the location, the drinks you might have taken will be noted on the receipt as well. Invoice is possible for companies, we sent one invoice with all the costs after the activity. If you combine the program with food in a restaurant we place those costs on the invoice as well.
Beware: Credit Card payments are not possible!
Until when can I cancel my reservation?
You can cancel your activity until 96 hours (4 days) before the activity for free, for groups of up to 20 people.
After this date, we will charge 50% of the total cost.
Cancelling can only be done by e-mail: info@noordkade-uitjes.nl
If you received a quote with multiple activities or consists your group of more than 21 people, canceling is only for free until 30 days before the activity. After this date, we will charge 50% of the total quote. All made costs and costs of other parties will be charged separately.
Did my reservation come through?
We ALWAYS send a confirmation e-mail, if you did not get one, contact us to see if everything went well. We will check if the reservation is on our agenda, and send you another confirmation e-mail.
Because our reservation system is automated with our agenda, there are unfortunately some e-mail programs that will note our e-mail as spam or junk. Make sure you check if the confirmation e-mail is not listed in the unwanted e-mail.
At what time do we have to be at your location?
With every reservation you will receive a confirmation e-mail, in this e-mail is noted at what time you have to be present. If you want to make sure you are on time, come and have a drink in our bar.
I want to make a reservation at another time / with a bigger group. Is that also possible?
We handle the same times for all of our activities, is that does not work for you we want to think it through with you. Feel free to call us for the options: +31 413 78 22 50.
Are birthday parties also possible?
Definitely! That is one of the activities we are known for, our Escape Rooms are perfect for birthday parties. Check our page for birthday parties here and see what packages we made.
How long will my activity last?
At Noordkade Uitjes we use time slots of 1.5 hours. Your activity does not always have to last 1.5 hours, but it always ends at the end of the time slot.
For example: You have booked an escape room at 2 p.m. After you have had an explanation from our colleague, you will see a video and you will try to free yourself. Because you are good puzzlers, you make it in time. At 3.05 p.m you are outside again.
In the unlikely event that you do not make it to the escape room, or if there is a reason that you start later, you will always be outside again at 3.30 pm!
For how many people can you put together a program?
We can make a program for groups of up to 500 participants, including a dinner, snacks, and drinks.